Reviews

Out of best to the poor during the last lifetime. Cannot believe just how inexperienced, and you can entirely amazingly foolish beyond faith, the folks are particularly at this borrowing from the bank connection. We have become purchasing a % or a couple more in the almost every other borrowing unions having my personal fund to store myself the brand new frustration regarding coping having foolish someone. One trouble this new Section of borrowing from the bank unions is where to help you document grievances. Because the Massachusetts attorneys generals place of work doesn’t deal with them.

Poor up-date I have actually seen

Bad up-date I’ve ever before seen. The existing on the web banking is actually far advanced than simply the fresh new you to definitely. Left my history lender on account of a terrible modify and you will immediately following fifteen years which have DCU I am provided leaving.

DCU affiliate because 2015 and you may departing

I was an excellent DCU associate as the 2015 and you will maintained a good 100% payment record for both an auto loan and you may a credit card. To your app inform inside the later 2023, I had difficulty log in and while making repayments. Thus, We rerouted my personal bill payments some other notes. We received a notification for an excellent harmony out-of 63 dollars, punctually named to settle they, and reported this new tech points. Regrettably, my issues were not managed. On adopting the recharging years, a balance regarding $step one and many dollars is actually again billed that we repaid. Customer service does not have any clue if any almost every other fees could well be added int he loan places Birmingham 2nd recharging cyclee even worse DCU less my personal credit restriction from $ten,000 so you can $0 and said my account because outstanding for the credit agencies, and this decreased my credit score because of the 108 issues-to possess 63 cents. I’m already disputing that it with DCU plus the credit bureaus, but I might warning men to closely check out the prospective effects in advance of using their qualities.

They shed my car title file

Hi, I’m creating giving my feedback regarding method a significant document try mishandled addressed by the DCU. I’m very distressed one my personal Identity document try shipped over to me without the record details because of USPS. I think are disgusting negligence. When i reached out over the DCU after prepared couple of months, I happened to be told the latest Title file is actually dispensed 1 month after the loan was paid off. Although not, I’ve maybe not obtained people label file for the send. I featured having regional USPS plus they totally cannot trace the newest delivered send. I happened to be hence offered to see DMV having an excellent Lien release letter and you can performs from base. This is extremely time consuming and awkward for me personally. It’ll cost you us to rating content. I wish there had been finest procedure positioned in the first so i do not have never ever destroyed an essential.

Poor Customer service

DCU ‘s the poor definitely. I found myself closure during the back at my Car lease and you will wound up going for DCU. They accepted my mortgage and you will requested me to unlock an account and that hit a brick wall three times. The newest they asked us to contribute post that i was try in a position to open a registration and immediately after 2 days, my loan application wasn’t nevertheless acknowledged and abreast of contacting they told you said their canceled and tend to be sorry. Its thus ridiculous after you urgently require the car finance. The customer provider agent was not anyway empathetic.

Awful Financial with no ATMs and you will Horrible Support service

If you skip the times of prepared from inside the long traces to withdraw money from the bank, then DCU can be your put! I reside in a busy town, but really DCU provides hardly any metropolitan areas here. At exactly the same time, the ATMs is no place to get receive except that on actual financial. This is the just financial inside 2020 that nevertheless keeps enough time contours going out the entranceway to your the average time. If you would like call the bank, expect you’ll feel addressed rudely. While using DCU having vehicles-spend choices that have debtors, we provide longer turn-to minutes in order to echo costs have been made. So it lender is actually terrible to possess way too many reasons why you should go into. Steer clear!